Summary
Operations and office management professional with 10+ years of experience supporting teams, managing workflows, and keeping organizations running smoothly. Known for being a trusted go-to person who brings structure, calm, and follow-through in fast-paced environments.
Core Skills
- Office & Workplace Operations
- Employee Experience & Support
- Vendor & Facilities Management
- Onboarding & Training Support
- Scheduling & Calendars
- Event & Offsite Coordination
- Process Improvement & Documentation
- Cross-Functional Coordination
Experience
Uptown 78 Lounge
- Support daily operations including staffing, scheduling, inventory, and team coordination
- Partner with ownership on pricing adjustments and operational decisions
- Coordinate onboarding and training for new team members
- Manage inventory tracking, ordering, and vendor coordination
- Act as on-site operational point of contact in a fast-paced environment
Haygood Cleaned Commercial Services
- Own end-to-end business operations including scheduling, client communication, and service delivery
- Build systems and processes to ensure consistency and accountability
Goodwill Industries – Air Force Records Digitization
- Led daily operations for a high-volume records digitization program
- Supervised staff, schedules, payroll approvals, and compliance
- Partnered with HR on hiring, onboarding, and performance management
Goodwill Industries – Air Force Records Digitization
- Managed workflow and delegated tasks to meet production goals
- Led training initiatives and provided on-the-job training
Goodwill Industries – Air Force Records Digitization
- Processed and tracked sensitive medical records with accuracy
Platinum Tattoos & Body Piercing
- Supported owner with day-to-day operations and scheduling
- Managed vendors, payroll, inventory, and administrative workflows
Slack, Zoom, Calendly, Expensify, Google Workspace (Docs, Sheets, Calendar, Drive), Microsoft Office (Word, Excel, Outlook), Confluence (Wiki), Airtable
Education & Training
High School Diploma
Leadership, HIPAA, Safety & Compliance Training